BNP Paribas Luxembourg
Personal loan online
1,441
mobile loan requests in 5 months
View the case study
BNP Paribas Luxembourg
Company card ordering
-75%
targeted cut in card delivery time
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BNP Paribas Luxembourg
Online appointment booking
-35%
calls to customer service
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About
Product Designer specialized in complex, regulated environments. I solve product problems from discovery to impact measurement, working in agile squads with PMs, BAs, and developers. I like understanding before designing, challenging ideas with tact, and building the trust that keeps projects moving forward.
My background gives me a rare edge: strong UI craft paired with real UX rigor, and the ability to read code, which removes friction with engineering teams.
Certification
2026
NN/g UX Certified
specialization in interaction design
Professional Path
2023 → present
Product Designer
BNP Paribas Luxembourg
Designing seamless banking experiences, redesigning business interfaces, and improving customer journeys.
2014 → 2023
Communication Designer
BNP Paribas Luxembourg
Designing cross-channel digital assets, managing brand consistency, and coordinating vendors, a role that taught me how to operate within a large regulated group.
2007 → 2013
Digital Designer
Smartphoto
Designed and A/B tested email campaigns for 8M+ contacts. Data-driven approach: open rates, segmentation, automated CRM loops, and send-time optimization.
Skills & Tools
The methods and tools I use to identify the right problems, design the right solutions, and measure their impact.
Research
Discovery & Research
User interviews
Usability testing
Product data analysis
Benchmarks
Context: regulated environments, critical flows (auth, payments, onboarding)
Design
Product Design
UI Design
Design Systems
Prototyping
UX Writing
Quality Review
Context: end-to-end ownership, from discovery to post-launch measurement
AI & Tools
Figma
HTML/CSS/JS
Claude
Cursor
Context: rapid prototyping, AI-assisted iteration, technical communication with developers
What the people I've worked with say
I took part in user tests under his supervision, which showcased his ability to draw out real lessons, crystallized into UI/UX adjustments that improved the finished product. Arnaud has an excellent ability to explain things clearly and a precision in his analysis that anticipates usability issues early.
Arnaud has genuine empathy for users, paired with a product vision. He turns complex problems into simple, intuitive experiences. With a strong team spirit, he makes collaboration between design, tech and product easier.
Arnaud is a talented Product Designer with a remarkable eye for detail. He knows how to strike the right balance between user experience, business constraints and quality of execution.
Available today for a new opportunity
Based in Vannes
Open to demanding product environments, fintech, insurtech, healthtech, B2B SaaS.